Manager, Crew Scheduling Operations- Limited Term

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve.  Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

This position has an estimated duration of 6-12 months.  Note that no relocation assistance is available for this position.

Position Summary

Reports to the Director, Crew Scheduling. The Operation Managers of Crew Scheduling are responsible for executing on the operations strategy at Hawaiian Airlines. As a team leader of a 24/7 operation, the Manager leads and establishes priorities for Crew Schedulers in their day to day duties to ensure compliance with the Federal Aviation Regulations (FARs), our crewmember collective bargaining agreements (CBAs) and company policies. The individual selected for this limited term offer will be heavily focused on creating a combined crew scheduling manual with Alaska Airlines Crew Scheduling as part of the single operating certificate (SOC) initiative. 

Key Responsibilities

• Expert on Crew Scheduling procedures based on the Federal Aviation Regulations and contractual applications.
• Leads and establishes duties for Crew Schedulers.
• Direct team on strategy for crew scheduling, focused on executing the airline’s daily operation.
• Monitor and guide the team with planning for weekly and monthly scheduling needs and operational factors including but not limited to, irregular operations, emergency response and service recovery.
• Liaison with the Director of Crew Scheduling and the Manager of Compliance and Training to develop the strategy for executing procedures to adhere to contractual requirements.
• As the Scheduling subject matter expert, coordinate within Systems Operations Control Center (SOCC) and other SOCC employees in regards to contractual interpretation, staffing challenges and Crew Scheduling impacts.
• Works with SOCC, Inflight, Flight and Airport Operations teams to discuss delays and methods for mitigation from a crew perspective.
• Partners with the Director of Crew Scheduling and the Manager of Compliance and Training to form the crew scheduling committee which works collaboratively with the scheduling committees of the unions, to resolve crewmember issues and concerns.
• Support the Crew Scheduler team through effective performance management and ongoing feedback.
• Manage Crew Scheduler accountability and performance across the team, aligned with time management.
• Assist the Manager of Compliance and Training with responding to crewmember scheduling inquiries.
• Insure compliance with all Corporate procedures and policies
• Mirrors and fosters a work culture that is based on Company purpose - “Aloha in everything we do” - and values of Malama, Ho’okipa, Lohaki, and Po’okela.
• Other duties as assigned or directed

Minimum Requirements

• Associates degree or equivalent work experience
• Two years experience working with labor contracts and federal aviation requirements.
• At least one year experience managing a team.
• Excellent communication skills both verbal and written
• Must be able to lead group discussions and training exercises
• Must be able to work well across multiple organizations to obtain support and compliance

**Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position.  Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.

*** In addition to routine employment eligibility verification, U.S.-based airlines must gather information to validate country of citizenship and country of birth. Upon hire, you must provide documentation proving your current country citizenship and birthplace.

****Must be legally authorized to work in the United States, for any employer, without sponsorship. Hawaiian Airlines will not sponsor applicants for nonimmigrant or immigrant employment visas or status for this position.

At Hawaiian Airlines, we are dedicated to offering a comprehensive total rewards package that aims to attract, engage, and retain the finest talent in the industry. Our rewards structure is thoughtfully designed to include a competitive base salary coupled with variable compensation opportunities. This balanced approach ensures a fulfilling and lucrative work environment, aligning individual achievements with the broader organizational success. ​

Please note that the provided salary information serves as a general guideline. Our salary is determined by a candidate's experience and qualifications as well as market and business considerations. The expected pay range is $73,700 - $96,600.

Preferred Qualifications

• Five years Crew Scheduling experience
• Three years experience managing a team of greater than ten people. 
• Experience working with Federal Aviation Regulations part 117 and 121.467
• Technical writing experience for regulatory manuals

About Hawaiian Airlines

Now in its 95th year of continuous service, Hawaiian is HawaiÊ»i's biggest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between HawaiÊ»i and 16 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.

Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving HawaiÊ»i. The carrier was named HawaiÊ»i's best employer by Forbes in 2022 and has topped Travel + Leisure’s World’s Best list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook  (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.